Dear Residents,
We hope this message finds you well. We are writing to inform you about a recent incident involving invalid transaction receipts that were sent to your doorstep. After carefully reviewing our records, we have confirmed that you did not initiate any such transaction requests, nor have you received any refunds related to these transactions.
We take this matter very seriously, as it appears to be a case of fraudulent activity involving unauthorized access through a master key. We understand the concern and inconvenience this may have caused you, and we want to assure you that we are taking immediate steps to rectify the situation.
In the meantime, we kindly request your cooperation and understanding. It would be helpful if you could provide us with any additional information or details you might have noticed or find relevant to assist us in our investigation. We appreciate your support as we work towards resolving this issue promptly.
We understand that this incident may have raised concerns about the security of your personal information. Please be assured that we have implemented enhanced security measures to prevent similar incidents from occurring in the future. The protection of your financial and personal data is of utmost importance to us.
If you have any questions or require further assistance, please do not hesitate to reach out to our dedicated team. We will provide you with regular updates on the progress of investigation and any actions taken to recover the scammed funds.
We apologize for any inconvenience caused and thank you for your patience and cooperation. Your trust in us is greatly appreciated, and we are committed to resolving this matter as swiftly as possible.
Sincerely,
SGAOA
